Reference

rt77 Privacy Policy For Your Account

The rt77 Privacy Policy explains what we collect when you open an account, verify your phone, enter the lobby, or use DANA, OVO, GoPay and QRIS.

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ASK ABOUT YOUR DATA

Browse Support Paths For Privacy Requests

A clear contact path helps when you need a copy, correction or explanation under the Privacy Policy.

Account access request Ask us to confirm which account details we hold by using the support contact…
Payment record question For a DANA, OVO, GoPay or QRIS question, include the date, amount reference shown…
Correction or removal Tell us which field you want changed or which eligible data you want removed.
HOW WE HANDLE RECORDS

Switch Through The Privacy Controls

Privacy choices work best when they match the way your account is used. We separate sign-in details, payment references, device signals and support messages so each request can be assessed against its…

Data collected

We collect details you provide during account opening, including contact information and phone verification data. We also receive session, device and transaction references needed to connect your account activity with the correct access request.

Cookie choices

Cookies can keep your sign-in state, language choice and page settings available between visits. You can review cookie controls in your browser, although blocking essential cookies may interrupt account access or require another sign-in.

Account security

Phone verification supports account access, while device and session checks help us identify unusual sign-ins. Keep your password private, sign out on shared devices and contact support if an access alert does not match your activity.

Retention timing

We retain account, support and payment records only for the period needed for the stated service purpose, dispute handling, security checks or legal duties. When a record no longer has a valid need, our process moves it toward removal.

Who receives data

We limit access to teams and service partners that need specific details for account verification, payment matching, security or support. A wallet reference is not treated as permission to view unrelated account information.

Requesting changes

You can ask for access, correction, restriction or eligible removal through the account support contact. Include the requested action and your verified account detail; we may request another phone check before making a change.

Browse Answers About rt77 Privacy Policy

These Privacy Policy answers cover the searches we hear most often before account access. We explain the account step, wallet references, cookies and request route in direct terms, so you can decide what to share before opening or using your profile. If your case involves a payment record or access restriction, include those details when contacting us.

The rt77 Privacy Policy covers account opening, phone verification, sign-in activity, device signals, cookies, support messages and payment references. It explains why we use each category, how long records may remain, and how you can request access, correction or eligible removal.

We may collect your contact details, phone verification result, sign-in records, device information and messages sent to support. If you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, we may receive references needed to match that activity.

Use the support contact shown inside your account and ask for a copy of the personal data linked to your profile. Include your verified phone or email detail, but never send a password or complete wallet credentials in the request.

Yes, you can ask us to correct an inaccurate account field through the support route. State the field, the correct value and the profile detail used for verification. We may complete a phone check before changing information connected to account access.

Cookies may remember your sign-in state, language selection and page settings on your phone or computer. You can manage them in your browser. If you block cookies required for account access, you may need to sign in again or lose some page functions.

We remove or anonymise records when they are no longer needed for the stated purpose, security checks, disputes or legal duties. Payment references may remain while a transaction question is open. We explain any continuing retention when responding to your request.

Yes. Account access and eligibility depends on local law, and the Privacy Policy is applied where local law permits. If a legal rule affects your request, account access or record retention, we will identify the relevant limitation through the available support contact.

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